Refund and Exchange Policy

Return and Exchange Policy

We strive to ensure your satisfaction with every purchase. However, if you wish to request a return or exchange, please note the following guidelines:

Request Guidelines

• Timeframe: All return or exchange requests must be made on the same day you receive your order. Requests submitted after this timeframe will not be processed.

• Contact Options:

• Instagram DMs: Send us a direct message on our Instagram account.

• Email: You can also email us at anddusseg@gmail.com.

• Reason for Return/Exchange: Requests should include a valid reason, which will be reviewed by our team. You will receive feedback on your request after the review process.

Conditions for Returns and Exchanges

• Items must be in their original condition:

• Unworn and unused, with all tags attached.

• Must include the original packaging.

• Items not meeting these criteria will not be eligible for return or exchange.

Additional Notes

• We reserve the right to decline requests that do not meet the outlined conditions or fail to provide a valid reason.

• Approved returns or exchanges will be communicated back to you with clear instructions for the next steps.

For any inquiries, feel free to reach out to us via Instagram DMs or email.